Privacy Policy

Effective Date: 3/02/2025

At The Detailers, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and use our services.

1. Information We Collect

When you visit our website or book a service, we may collect the following information:

Personal Information: Name, email address, phone number, billing address, and payment details.
Booking Information: Service preferences, appointment dates, and any details related to your car detailing request.
Website Usage Data: IP address, browser type, device information, and pages visited to improve user experience.

2. How We Use Your Information

We use your information to:

Process bookings and payments securely.
Provide customer support and service updates.
Improve our website, services, and customer experience.
Send promotional offers, newsletters, and updates (you can opt out anytime).
Comply with legal obligations and protect against fraud.

3. How We Protect Your Information

We implement industry-standard security measures to safeguard your personal data against unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we encourage customers to take precautions when sharing personal details online.

4. Sharing of Information

We do not sell, trade, or rent your personal information. However, we may share your information with:

Payment processors to securely handle transactions.
Service providers assisting in website operations and customer support.
Legal authorities when required by law or to protect our business.

5. Cookies and Tracking Technologies

Our website may use cookies and tracking technologies to enhance user experience, analyze traffic, and improve our services. You can adjust your browser settings to disable cookies, though this may affect website functionality.

6. Your Rights and Choices

You have the right to:

Access, update, or correct your personal information.
Request deletion of your data (subject to legal and operational requirements).
Opt out of marketing emails by clicking the "unsubscribe" link in our communications.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage you to review their policies before providing personal information.

8. Changes to This Privacy Policy

We may update this policy periodically. Any changes will be posted on this page with the revised effective date. Continued use of our website after updates constitutes your acceptance of the new policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

📧 Email: thedetailers.au@gmail.com
📞 Phone: 0451704758

By using our website and services, you agree to the terms outlined in this Privacy Policy.